Privacy Policy

As Pensión Research & Consulting (“Company”), we are committed to protecting the privacy of our users and ensuring the security of their personal data. This Privacy Policy explains what information is collected when using the services provided through www.pensionacademia.com, how this information is used, and the measures taken to protect it.

1. Information We Collect

• Personal Information: First name, last name, phone number, email address, and billing information.
• Account Information: Username, password, and purchase history.
• Technical Information: IP address, browser information, device type, and usage logs.
• Cookies: Cookies are used to analyze website usage patterns and improve the user experience.

2. Purposes of Using Information

• To provide the sale of and access to online training videos,
• To manage memberships and user accounts,
• To process payments and issue invoices,
• To respond to user inquiries and provide technical support,
• To provide information about campaigns, announcements, and promotions (with your consent),
• To ensure website security and prevent misuse.

3. Use of Cookies

Our website uses cookies to improve the user experience, enhance website performance, and measure the effectiveness of advertising campaigns. You can change your cookie preferences through your browser settings.

4. Sharing of Information

Your personal information will not be shared with third parties except in the following circumstances:

• With authorized public authorities when required to fulfill legal obligations,
• With payment infrastructure providers (credit card information is not stored by the Company),
• With information technology and hosting service providers,
• With our business partners and third-party service providers, only when necessary for the provision of our services.

5. Data Security

Your personal data is protected through SSL certificates, encryption methods, and firewalls. All necessary technical and administrative measures are taken to prevent unauthorized access, loss, or misuse of your personal data.

6. User Rights

Our users have the right, under Article 11 of the Turkish Personal Data Protection Law (KVKK), to learn whether their personal data is being processed, request information regarding such processing, request the correction or deletion of their personal data, and object to the transfer or processing of their data where applicable. You may submit your requests through the contact channels provided below.

7. Contact

For any questions or requests regarding our Privacy Policy, you may contact us through the following channels:

• Company: Pensión Research & Consulting
• Address: Sahrayı Cedit, Atatürk Cd. No: 69, 34734 Kadıköy/İstanbul, Türkiye
• Phone: +90 (539) 425 51 39
• Email: info@pensionrc.com

8. Updates to This Policy

The Company may update this Privacy Policy whenever deemed necessary. Any updates will become effective as of the date they are published on our website.